1. What is your return policy?
You can return your order within 30 days after receiving it. For more details visit our Return and Refund Policy.
2. How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 1-2 business days and shipping takes 4-6 business days.
3. Do you offer free shipping?
Yes, we offer free shipping for all orders.
4. How can I track my order?
Once your order is shipped, you will receive an email with a tracking number.
5. What payment methods do you accept?
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can make changes if the order has not yet been processed.
7. How can I contact customer support?
To contact our customer support use the information below:
Business hours:
Monday to Friday: 9:00 am-5:00 pm AEST
Phone: +61485982841
Email: info@emilia-melbourne.com
Emilia Melbourne is operated by Salon Essentials Pty Ltd, a business registered in the Australia.
ABN: 73 622 352 621
Address:
50 Clarence Street
Sydney NSW 2000
