Key Shipping Details:
At Emillia Melbourne, we aim to deliver your fashion faves as quickly as possible. Here’s everything you need to know about how your order will get to you.
Order Cut-Off Time
Place your order before 3:00 PM AEST and we’ll get started on it that day. Orders placed after this time will be processed the next business day.
Handling Time
We process and prepare your order in 1-2 business days (Monday to Friday), making sure everything is packed with care.
Shipping Time
Once your order is on its way, you can expect it to arrive within 4-6 business days.
Shipping Cost
Good news — shipping is free on all orders.
Order Delays
If delays happen, we’ll keep you in the loop. If you’re concerned about your order’s status, feel free to reach out to us at info@emilia-melbourne.com.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, email info@emilia-melbourne.com with your order details and a photo of the issue. We’ll make it right!
Order Cancellations
If you’d like to cancel your order, please contact us before it’s shipped. Once it’s on its way, cancellations aren’t possible, but you can return it once it arrives.
If you have any questions, feel free to contact us.
Contact information
Business hours:
Monday to Friday: 9:00 am-5:00 pm AEST
Phone: +61485982841
Email: info@emilia-melbourne.com
Emilia Melbourne is operated by Salon Essentials Pty Ltd, a business registered in Australia.
ABN: 73 622 352 621
Address:
50 Clarence Street
Sydney NSW 2000
